Booking Queries
Q. Where do we book?
A. https://quarrypark.app
Q. We made an extra booking by accident, can we cancel one of them?
A. Yes, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to let us know which booking reference to cancel.
Q. We are running late, are we still ok to play?
A. Yes, you don’t need to inform us if you are running a bit early or late.
Q. We can’t make the original time. Can we rearrange for a different day or time?
A. Yes, make a fresh booking and reference the unwanted booking in the name field  e.g. Name = “A.N.Other replacing ref 2345” Drop an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the two booking times and we will then delete your original booking and refund your payment. 
Q. One of our group has dropped out, can we get a refund?
A. Yes, we can make a cash refund on arrival.
Q. Can we add an extra person to our booking?
A. Yes, so long as it doesn't make more than 6, you can pay on arrival for the additional player(s)
Q. We want to cancel the booking, can we have a refund?
A. Yes. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the booking reference and the name on the booking and we will make a refund to the card you used to make the booking.
Q. Can we book more than 7 days in advance?
A. Sorry, but the booking system is all online and only 7 days in advance. The vast majority of bookings are made within 72 hours of play, so as long as you put a reminder in your diary to make a booking a week ahead of time, you should have no problem selecting a slot or slots at your preferred time.
Q. I paid for a booking but I didn't get a confirmation, and the time slot shows as still being available, what happened?
A. You have 20 minutes to complete your booking, the time slot is then freed up to allow someone else to book it. However this does not stop you proceeding with payment. I suggest that you go through the booking process again to secure your booking. Then let me know the slot that you booked and I can track through to the card processing site, find the duplicate payment and refund it, provided you use the same card.